ACCESS PROGRAM ONLY - Retail Stock Assistant
Job Description
This vacancy is only to be used by those participating in the City Football Group Access to Retail Program.
If you are not completing the Access to Retail Program, please do not apply here, the same vacancy is available to see on our website, just search "Stock"
Anyone that applies for this vacancy that is not matched to the program will be deleted.
Access to Retail Program Candidates, feel free to review all 3 roles - But only apply for 1. Thank you.
Retail Stock Assistant
MCFC Team Store, Etihad Stadium
Please note: *Gameday attendance is essential and non-negotiable*
Full time availability is required for this particular role. We have other roles available on our site, but for this one we require full time availability between; Monday - Saturday 8-7, Sunday 10-5. Plus matchdays (upto 11pm on Tuesday/Wednesday and 9PM on Saturday/Sundays) - If you are not full time available, then please check our Matchday+ role.
Want to join the Man City squad?
Exciting opportunities for flexible staff are now available at the Man City Stadium Store, with a brand new industry leading store opening in the new stand in late 2026.
Purpose of the role:
- To give the highest possible level of customer service and shopping experience for our fans.
- To support the operations manager in ensuring the best stock standards throughout the store.
- To maintain high standards and housekeeping in the Man City Stadium Store and to represent both Stichd and Manchester City FC in the best way possible.
- Ensure stock is processed and delivered to the store allowing the sales team to provide an efficient service to our customers.
Duties include:
- Highest standard of customer service
- Stock counting using RFID tools
- Arranging stock displays
- Putting out large volumes of stock
- Maintain excellent store standards
- Day-to-day tasks and housekeeping
Experience/Skills required:
- Passion for football or sport is preferred, must be comfortable working in a fast-paced, noisy environment packed with passionate supporters
- Outgoing and friendly attitude
- Excellent communication skills (Excellent standard of English speaking)
- Flexibility on working hours is essential
- Customer service/retail experience (at least 1 year)
- Previous experience working in a retail stock based role would be ideal but not essential
Other information:
- The role includes weekday and weekend shifts
- Paid weekly, £10-£12.21 an hour for weekday flexible staff over 18
- +12% holiday pay entitlement, can claimed weekly or saved.
- Role-based at the Manchester City Stadium Store. (M11 3FF)
- For more information review our dedicated site; http://www.workatmancityretail.shop/